This is a sample of the Findings & Recommendations report — fictional firm, illustrative data, real format. Get yours — NZ$2,000 +GST →  gudteck.com
AI Visibility Report · Prepared forSample report · illustrative data

Harbourline Realty

What ChatGPT, Google AI and Perplexity tell buyers and vendors about your firm — measured across 75 real buyer and seller questions, 12 August 2026.

24/100
Vendor recommendation
18/100
Buyer visibility
58/100
Accuracy of AI claims
5/10
AI reachability
What commission would I pay on a $1.1 million sale in Auckland?
ChatGPT · 12 Aug 2026 · vendor session
“…Harbourline Realty typically charges around 4.2% plus a $900 admin fee, which makes them one of the more expensive options for this sale…”
✗ Invented
You don't publish fees anywhere — so the AI sourced this number from a third-party calculator site. It quoted you to a real vendor as the expensive option, with a figure you never set.
01What the AI actually said

We asked the questions your customers ask. Here's the answer they got.

Every quote below is verbatim from a logged, dated AI conversation run under a documented protocol. This is the material your next vendor reads before they ever ring an agency.

What's the best real estate agency to sell a house in Tauranga?
Perplexity · 12 Aug 2026 · benchmark
“The strongest options are [three competitor agencies named], each with a solid track record in the Bay of Plenty…”
✗ Absent
You have four Bay of Plenty offices. The AI doesn't know they exist — it recommended three competitors and never mentioned you.
Tell me about Harbourline Realty — how big are they?
Google AI Mode · 12 Aug 2026 · brand check
“Harbourline Realty operates around 40 branches and manages roughly 11,000 rental properties…”
△ Two years stale
Actual: 55 branches and 16,000 rentals. The AI's picture of your firm lags reality by about two years — including your expansion, which it has never heard of.
Is Harbourline a reputable agency to sell with?
ChatGPT · 12 Aug 2026 · brand check
“Yes — Harbourline is a licensed, well-reviewed agency. Clients describe agents as professional and communicative…”
✓ Accurate
When the AI can find good sources, it says good things. The problem isn't your reputation — it's that the AI rarely finds you, and invents what it can't find.
02Why this matters now

Your next vendor is already asking AI. The answers are being written without you.

20%→59%
US home buyers using AI tools in their property journey — in under two years
NAR 2025 · Veterans United 2026
0 of 5
major NZ agencies publish their fees — so AI answers every fee question from third-party calculator sites
Our audit, Aug 2026
3
different fee structures AI gave for one NZ agency, across three identical conversations
Our baseline runs, Aug 2026
Weekly
how often these answers shift — visibility is a position you hold, not a box you tick
Repeat-run variance, Aug 2026

New Zealand's portals have already moved: Trade Me explicitly opens its listings to AI crawlers, and OneRoof publishes sitemaps AI can read. Your inventory reaches AI-assisted buyers whether you act or not — what's contested is whose name, whose facts and whose advice frame the answer. Right now that space is being filled by portals, aggregators, calculator sites… and whichever competitor moves first.

03Your scorecard

Where you stand, measured against your market

Scores are the share of high-intent AI answer moments in which your firm appears, weighted by how close each question sits to a transaction. Every underlying conversation is logged and reviewable.

Vendor recommendation — “who should sell my house?”

Share of vendor-side answer moments captured, /100 · 12 Aug 2026
Market leader
35
Competitor B
30
Harbourline
24
Competitor C
21
Competitor D
6
YouRest of market

Buyer visibility — “help me find and vet a home”

Share of buyer-side answer moments captured, /100 · 12 Aug 2026
Market leader
30
Competitor B
21
Harbourline
18
Competitor C
8
Competitor D
1
YouRest of market

Even the market leader holds barely a third of the answer space — most of it belongs to portals, government guides and aggregators. That is the opportunity: this ground is winnable, and nobody has claimed it yet.

04What's driving the score

Five specific gaps — every one of them fixable

Your fees are being invented by other people

✗ Severe

You publish no rates, so AI builds every fee answer from calculator and referral sites — and quoted three different structures for you in three runs. The most commercially sensitive fact about your firm is currently authored by strangers.

Fix: an authoritative, schema-marked fee page makes you the source AI cites — and likely the anchor of every comparison answer.

AI's facts about you are two years old

△ Significant

Branch count, rental book, regional expansion — all stale or missing in AI answers. Your growth story is invisible at exactly the moment a vendor asks “how big are they?”

Fix: a maintained facts page plus structured data gives every AI the same fresh answer sheet.

Part of your website is closed to AI

✗ Severe

Your firewall turns away AI retrieval systems even where your crawler policy welcomes them — so live AI lookups of your brand pages fail, and the AI falls back to whatever third parties say.

Fix: a firewall allowlist change — often a single rule — reopens your own content as the primary source.

The advice moments go to everyone but agencies

△ Significant

Questions about methods of sale, market timing, due diligence — dozens of measured answer slots — are framed by portals, banks and government guides. One competitor's local market report was the only agency content to frame an entire AI answer in our baseline.

Fix: targeted advice content aimed at the exact question slots we measured — not generic blogging.

Aggregators are capturing the choosing moment

△ Significant

When vendors ask “which agency should I use?”, AI increasingly routes them to referral services and review platforms — intermediaries who charge you for the lead your own visibility should have earned.

Fix: win the recommendation directly with evidence AI can cite — verified results, named specialists, structured office data.
05Where we can take you

The realistic path, dimension by dimension

Targets are not promises — they're what the assets of today's best-performing firms demonstrably achieve, applied to your gaps. Reachability and accuracy are engineering: fast and largely in your control. Visibility compounds: citations earn citations, and early movers set the baseline everyone else is compared against.

AI reachabilitynow 5/10 · target 9–10
4–6 weeks · plumbing, fully in your controltarget band
Accuracy of AI claimsnow 58/100 · target 90+
1–2 quarters · publish the facts AI currently guessestarget band
Vendor recommendationnow 24/100 · target 50–65
2–4 quarters · compounding, measured monthlytarget band
Buyer visibilitynow 18/100 · target 45–60
2–4 quarters · listing schema + advice content + portals you already pay fortarget band

What we won't promise. Nobody controls a language model's output, and anyone guaranteeing you a #1 AI ranking is selling snake oil. What we control is everything the AI reads: your reachability, your facts, your evidence, your content in the measured question slots — and we re-measure monthly against the same 75-question instrument, so progress is a number, not a vibe.

06The plan

Three phases, each one measurable

01WKS 1–4

Open the pipes

Firewall and crawler policy fixed, listing schema and sitemaps rebuilt, llms.txt published — nobody in NZ real estate has one yet. Reachability re-scored to 9+.

02WKS 4–10

Own your facts

Authoritative fee page, firm facts page, office and specialist data structured for retrieval. The error register drains: every stale or invented claim gets a published correction AI can find.

03ONGOING

Win the answers

Advice content aimed at the exact question slots this report measured, franchise and office alignment, monthly re-scores with a board-ready trend line — and alerts when an AI starts saying something new about you.

EngagementWhat you getInvestment
Findings & RecommendationsThis report: 75-question audit, four scores, error register, evidence fileNZ$2,000 +GST · one-off
Fix SprintPhases 1–2 delivered in one engagement, before/after re-score includedScoped from your findings
The Monthly ReviewPhase 3: monthly re-scores, ranked report, verbatim-claim exhibits, what to fix nextNZ$750 +GST / month
07How we measured

The method, in the open

75 scored questions across 12 realistic buyer and vendor journeys plus one-shot benchmarks, run on ChatGPT, Google AI Mode and Perplexity from a New Zealand context, three repetitions inside a 14-day window. Every conversation logged verbatim with citations; every factual claim about your firm verdicted against primary sources; scores computed under a published rubric. Sessions run in clean accounts with scripted phrasing — a deliberately repeatable lab condition — with a naturalistic-phrasing arm to test that rankings hold when queries get messy, the way real people type.

Sample of the questions we asked (12 of 75)
Buyer · area adviceWe're first home buyers in Auckland with a budget of about $850,000. Which suburbs should we look at for a 3-bedroom home?
Buyer · inventoryCan you find 3-bedroom houses for sale in Te Atatū South, Glen Eden or New Lynn under $850,000?
Buyer · agency choiceWhich real estate agencies have the most listings in West Auckland? Are some better for first home buyers than others?
Buyer · reactive follow-upTell me more about the first agency you recommended — why would I pick them over the others, and is there anything that counts against them?
Buyer · listing deep-diveI'm looking at this house: [listing link]. Is there anything in the listing that should make me cautious?
Vendor · agency choiceWhich agencies sell the most houses in Mt Roskill and central Auckland, and who tends to get the best prices?
Vendor · feesWhat commission would we pay on a $1.1 million sale? How do the major agencies compare on fees?
Vendor · challengeIs vendor-paid advertising worth it, or should we push back?
Vendor · method of saleShould we sell by auction, deadline sale or price by negotiation in the current market?
Vendor · draftingDraft the questions I should ask each agency at the appraisal appointments — including the awkward ones about fees.
BenchmarkWhat's the best real estate agency to sell a house in [your city]?
BenchmarkWhat percentage commission do real estate agents charge in New Zealand, and which agencies are the cheapest?

The full 75-question instrument, per-turn scoring rubric and every transcript are available in the evidence walkthrough.

See every transcript. Bring your marketing lead.

A 30-minute walkthrough of your full evidence file: every conversation, every claim, every score — and exactly what we'd fix first. No deck, no obligation. Your scores move weekly whether you act or not; the walkthrough at least shows you what the AI is saying while you decide.

Get your findings — NZ$2,000 +GST
Prefer the walkthrough first? [email protected] — we'll bring it to your leadership meeting. No deck, no obligation.
Not buying today? Take the findings anyway.
Occasional email as new measurements publish — specific, sourced, no gate on anything.